1) Client Registration - {username} : User name
{link} : Client portal url
{useremail} : User email
2) Auto responder - {username} : User name
{ticket_hash} : Ticket ID
{subject} : Subject
{department} : Department
{ticket_type} :
Ticket type
{priority} :
Priority
{status} : Status
{link} : Client portal url
{login_url} : Login url of
client portal
3) Staff reply -{reply_message} : Reply message
{ticket_hash} : Ticket ID
{subject} : Subject
{department} : Department
{ticket_type} : Ticket type
{priority} : Priority
{status} : Status:
{link} : client portal url
{login_url} : Login url of client portal
4) Restricted client - {link} : Client portal url
5) Forgot password - {username} : User name
{resetlink} : Password reset link
6) Client Approval Pending - {username} : User name
7) Ticket auto close - {ticket_hash} : Ticket ID
{subject} : Subject
{department} : Department
{ticket_type} : Ticket type
{priority} : Priority
{status} : Status:
8) Alert template - {ticket_reply} : Ticket reply
{ticket_hash} : Ticket ID
{subject} : Subject
{department} : Department
{ticket_type} : Ticket type
{priority} : Priority
{status} : Status:
{last_replier} : Last replier:
9) Invoice created - {username} : User name
{invoice_date} : Invoice creation date
{invoice_hash} : Invoice hash
{currency_symbol} : Currency symbol
{invoice_amount} : Invoice amount
{currency} : Currency
{invoice_duedate} : Due date
{description} : Description
{client_balance} : Client cr balance
10) Send email - {message} : Ticket message
11) Ticket forward - {reply_message} : Reply message
12) Staff registration -
{staff_name} : Staff name
{manage_portal_link} : Portal url
{user_name} : User Name
{resetlink} : Password resetlink of staff
13) Blabby added - {first_name} : Reciver name
{last_name} : Last name of receiver
{staff_name} : Staff name (creater)
{message} : Message
{company} : Company name
{view_blab_link} : Link of blab
14) Client registration verification email - {username} : User name
{varification_link} : Varification link
15) Change approval - {first_name} : Staff first name
{last_name} : Staff last name
{changes_hash} : Change hash
{changes_name} : Changes name
{changes_details_link} : Changes link details
16) Contract approval - {first_name} : Staff first name
{last_name} : Staff last name
{contract_name} : Contract name
{contract_number} : Contract no
{contract_approval_link} : Contract approval link
17) Release approval - {first_name} : Staff first name
{last_name} : Staff last name
{release_hash} : Release hash
{releases_name} : Release name
{releases_approval_link} : Release approval link
18) Alert ITIL template - {alert} : Alert
{hash} : Hash
{subject} : Subject
{department} : Department
{priority} : Priority
{status} : Status
{impact} : Impact
{risk} : Risk
{type} : Change/Release type
19) Contract expiry reminder -
{contract_name} : Contract name
{contract_number} : Contract no (hash)
{contract_days} : Contract days
{Contract_link}
20) Parser Failed -{from_email} : Sender email
{mail_queue} : To email
{message} : Actual message