Platform & Operating System

• OS: Linux (Recommended: AlmaLinux 8.10)

1. Web Server Requirements

• CPU: 4 vCPUs
• RAM: 16 GB
• Disk Space:
  • Application size: ~50 MB
  • Recommended total: 200 GB (to accommodate logs, attachments, and storage)
  • Note: Disk usage will grow with ticket volume, attachments, and backups.

2. Database Server Requirements

• CPU: 4 vCPUs
• RAM: 16 GB
• Disk Space:
  • Minimum 200 GB recommended for MySQL/MariaDB data
  • Note: Storage needs will scale based on ticket and database growth.