How can a staff member or agent recover his password if he forgets it?

Karishma Sibal Apr-20th, 2015 12:55 2 0
If the staff member forgets the username or password, it can be recovered in the following ways:

1) Password reset by the admin:

If the staff member forgets the password then he can contact the admin to reset the password.

2) Sending the password to the staff email address:

When the staff member clicks on the Forgot password option of the login screen then he will receive an email with a link from where the password can be set.
It is necessary that the staff should be the registered staff so that the recovery mail can be send to the email address that is mentioned for the recovery.


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