Features available with Intercom integration:
- Intercom system provides every team in an internet business to see and talk to customers,
with products for live chat, marketing, feedback, and support.
- With successful integration with this system the client can have the live chats from the client portal.
Steps for Intercom integration:
Step 1:- Login to your Intercom account: https://app.intercom.io/.
Step 2:- For retrieving required details click on your Intercom profile icon >>App settings >>Api keys.
Step 3:- The Intercom script is retrieved by click on setup guide icon>> Install Intercom >>select for logged-out user script.
Step 4:- Login to the manage portal, go to Settings >> Integration section >> Intercom and fill the following details:
Domain: Select the domain with which you want to integrate the Intercom application in client portal.
APP ID: Add the app id retrieved. (From step 2)
Script: Copy paste the script obtained from Intercom details. (From step 3)
Status: You can enable or disable the Intercom integration from here.