Solutions

This API is used to get clients summary, client notes, ticket counts etc.

Please check example usage of Vision Helpdesk API

Operation : get_summary
Module : client

$postfields["vis_module"] = "client";
// This is the module under which you wish to perform operation

$postfields["vis_operation"] = "get_summary";
// This is the operation field

$postfields["vis_client_id"] = 44;

Below is example API URL to get clients summary, notes and ticket counts

http://visiononlinedemo.com/support/api/index.php?
&vis_txtusername=admin
&vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3
&vis_module=client
&vis_operation=get_summary
&vis_client_id=44

OR use "access token" to get clients summary, notes and ticket counts

http://visiononlinedemo.com/support/api/index.php?
vis_txttoken=WXprMk1UY3dZV1V6WWpZeU16RmpOelF3TVdReE5UWTJOVGMyTm1VeU4yUT0=
&vis_module=client
&vis_operation=get_summary
&vis_client_id=44