Solutions

This API is used to Pin Client (Pins are displayed on Quick View Staff Dashboard)

Please check example usage of Vision Helpdesk API

Operation : add_pinup
Module : client

$postfields["vis_module"] = "client";
// This is the module under which you wish to perform operation

$postfields["vis_operation"] = "add_pinup";
// This is the operation field

$postfields["vis_client_id"] = 1;
// This is client id for which you wish to pin

Below is example API usage for Pin Client

http://visiononlinedemo.com/support/api/index.php?
&vis_txtusername=admin
&vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3
&vis_module=client
&vis_operation=add_pinup
&vis_client_id=2

OR use "access token" to Pin Client

http://visiononlinedemo.com/support/api/index.php?
vis_txttoken=WXprMk1UY3dZV1V6WWpZeU16RmpOelF3TVdReE5UWTJOVGMyTm1VeU4yUT0=
&vis_module=client
&vis_operation=add_pinup
&vis_client_id=2