In order to integrate MailChimp with Vision Helpdesk follow the following steps:
Step 1] Sign up for a MailChimp account.
Step 2] Create a key from Account >> Extras >> API keys
Step 3] Log-in to Vision Helpdesk Manage portal:
Settings >> Integrations >> MailChimp
Domain:
The domain for which MailChimp settings are to be done is to be selected from the drop down.
API key:
The API key that one gets from MailChimp account is to be mentioned here. (Step 2)
Status:
The status can be either enabled or disabled from here.
The changes can be saved by the Save option and can be deleted by the Delete option.
Staff members are able to see MailChimp integration link on the ticket detail page.
How it works :
1] go to ticket details page & select Mailchimp link under integration section.
2] you will get information of client & details of mailchimp activities (list contains only those which client mail id match with mail id of ticket owner)
