This API is used to fetch counts on dashboard.


Please check example usage of Vision Helpdesk API


Operation: quick_view
Module: ticket

[Required]

$postfields["vis_module"] = "ticket";
// This is the module under which you wish to perform operation


$postfields["vis_operation"] = "quick_view";
// This is the operation field

Below is example API URL to fetch counts on dashboard

XML: http://visiononlinedemo.com/support/api/index.php? &vis_txtusername=admin &vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3 &vis_module=ticket &vis_operation=quick_view JSON: http://visiononlinedemo.com/support/api/index.php? &vis_txtusername=admin &vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3 &vis_module=ticket &vis_operation=quick_view 

OR use "access token" to Fetch counts on dashboard:

XML http://visiononlinedemo.com/support/api/index.php? &vis_txttoken=T0RSbU56TmpZemxoTlRabU1XWTJOV1ZtT0RWa1ltUm1NR1F6WldJell6VT0= &vis_module=ticket &vis_operation=quick_view JSON http://visiononlinedemo.com/support/api/index.php? &vis_txttoken=T0RSbU56TmpZemxoTlRabU1XWTJOV1ZtT0RWa1ltUm1NR1F6WldJell6VT0= &vis_module=ticket &vis_operation=quick_view &vis_encode=json