Fetch Counts API

Neha Mishra Jan-11th, 2016 17:02 0 0
This API is used to fetch counts on dashboard.

Please check example usage of Vision Helpdesk API

Operation: quick_view
Module: ticket


$postfields["vis_module"] = "ticket";
// This is the module under which you wish to perform operation

$postfields["vis_operation"] = "quick_view";
// This is the operation field

Below is example API URL to fetch counts on dashboard

XML: &vis_txtusername=admin &vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3 &vis_module=ticket &vis_operation=quick_view JSON: &vis_txtusername=admin &vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3 &vis_module=ticket &vis_operation=quick_view 

OR use "access token" to Fetch counts on dashboard:

XML &vis_txttoken=T0RSbU56TmpZemxoTlRabU1XWTJOV1ZtT0RWa1ltUm1NR1F6WldJell6VT0= &vis_module=ticket &vis_operation=quick_view JSON &vis_txttoken=T0RSbU56TmpZemxoTlRabU1XWTJOV1ZtT0RWa1ltUm1NR1F6WldJell6VT0= &vis_module=ticket &vis_operation=quick_view &vis_encode=json 


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