Solutions

This API is used to Get Priority List
Please check example usage of Vision Helpdesk API

Operation : get_priority
Module : ticket

$postfields["vis_module"] = "ticket";
// This is the module under which you wish to perform operation

$postfields["vis_operation"] = "get_priority";
// This is the operation field

$postfields["vis_department_id"] = 1;
// This is the department id

Below is example API URL to fetch priority list

XML: http://visiononlinedemo.com/support/api/index.php? vis_txtusername=admin &vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3 &vis_module=ticket
&vis_operation=get_priority
&vis_department_id=1 JSON: http://visiononlinedemo.com/support/api/index.php? vis_txtusername=admin &vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3 &vis_module=ticket
&vis_operation=get_priority
&vis_department_id=1 &vis_encode=json

OR use "access token" to fetch priority list

XML: http://visiononlinedemo.com/support/api/index.php? vis_txttoken=WXprMk1UY3dZV1V6WWpZeU16RmpOelF3TVdReE5UWTJOVGMyTm1VeU4yUT0= &vis_module=ticket
&vis_operation=get_priority
&vis_department_id=1 JSON http://visiononlinedemo.com/support/api/index.php? vis_txttoken=WXprMk1UY3dZV1V6WWpZeU16RmpOelF3TVdReE5UWTJOVGMyTm1VeU4yUT0= &vis_module=ticket
&vis_operation=get_priority
&vis_department_id=1 &vis_encode=json