This API is used to Get Pinned itemsPlease check
example usage of Vision Helpdesk APIOperation : quick_view
Module : staff
$postfields["vis_module"] = "staff";
// This is the module under which you wish to perform operation$postfields["vis_operation"] = "quick_view";
// This is the operation fieldBelow is example API URL to get list of pinned itemshttp://visiononlinedemo.com/support/api/index.php?
vis_txtusername=admin
&vis_txtuserpass=21232f297a57a5a743894a0e4a801fc3
&vis_module=staff
&vis_operation=quick_view
OR use "access token" to get list of pinned itemshttp://visiononlinedemo.com/support/api/index.php?
vis_txttoken=WXprMk1UY3dZV1V6WWpZeU16RmpOelF3TVdReE5UWTJOVGMyTm1VeU4yUT0=
&vis_module=staff
&vis_operation=quick_view