It will display the present state of the asset. It is the
important property as it will affect the availability of the CI.
Settings >>
ITIL section >> Asset state
Note: By
default there are five asset states:
-
In use: The CI is used by somebody
in the team.
-
In transit: The CI is being moved.
-
In stock: The CI is available in
stock and is readily available for use.
-
Missing: The particular CI is
missing and cannot be used.
-
Retired: The particular CI is not
functional and it has been retired.
In use asset state cannot be deleted and its status cannot
be changed.
Mass Action Asset
state:
It is possible to select either of the asset state and more
than one asset states with the help of checklist and perform the desired action
on them. Asset states can be either enabled or disabled.
Any asset state can be deleted using the delete option
except In use asset state.
Filter List:
Filter list is used to provide more efficient and effective
searches. When you enter filter terms in the search box and when filter is
applied then the particular list appears according to the filter that is
applied.
Apply Filter:
When all the details regarding the filter are filled then
the filter can be applied for particular list of Asset state. Depending upon
the terms that are filled for the filter to be applied the list appears for the
filters.
Add Asset state:
Additional asset state can be added using the Add option.
When you click on Add you will have the following fields:
Name:
The name for the asset state is to be specified here.
Description:
A short description about the asset state can be mentioned
here.
Display order:
If there are many asset states available then the listing
for the asset state can be done from the Display order. Asset states get sorted
as per the display order that is specified.
Department access:
It consists of the departments that will have the access to
the particular asset state. More than one department can be selected at a time
using
All Departments option.
Language translation for asset state:
If the language in the Manage portal is been translated into
some other language and one wishes to translate the asset state in that
language then the translation name for the asset state can be added from here.
Status:
It is possible to enable or disable a particular asset
state. If the asset state is disabled then it will not be used by the system.
Update Asset
state:
It is possible to edit or update a particular asset state by
selecting it from the listing. The changes can be made and it can be updated
from the
Update option present at
the bottom.
