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Release type can be added from

Settings >> ITIL Section >> Release type

Note: By default there are four release types:

• Minor: Minor will indicate that the release type is of less importance.
• Standard: Standard will indicate that the release type is of moderate importance.
• Major: Major will indicate that the release type is of major importance.
• Emergency: Emergency will indicate that the release type is to be looked upon immediately.

Minor release type cannot be deleted or its status cannot be changed.

Mass Action on Release types:

It is possible to select either of the release type or more than one release type with the help of checklist and to perform the desired action on them. Release type can be either enabled or disabled.

Any Release type can be deleted using the delete option except the Minor Release type.

Filter List:

Filter List is used to provide more efficient and effective searches. When you enter filter terms in search box and when filter is applied then the particular list appears according to the filter that is applied.

Apply Filter:

When all the details regarding the filter are filled then filter can be applied for the particular list of release types. Depending upon the terms that are filled for the filter to be applied the list appears for the filters.

Add Release type:

Additional release types can be added using the Add option. When you click on Add you will have the following fields:

Name:

The name for the release type should be specified here.

Description:

A short description of the release type is to be specified here.

Display order:

If there are many release types that are available then sorting can be done from Display order. Release types get sorted as per the display order for the release type specified.

Department access:

It consists of departments that will have access to particular release type. More than one department can be selected at a time. It is also possible to select all the departments using All Departments option.

Language translation for release type:

If the language in the Manage portal is been translated into some other language and one wishes to translate the release type name in that language then the translation name for release type can be added from here.

Status:

The status for the release type can be either enabled or disabled from here.

Update Release type:

It is possible to edit or update a particular release type by selecting it from the listing. The changes can be made and it can be updated from the Update option present at the bottom.