Solutions

Using Single login the users can login to client portal using the twitter credentials.

Step 1] Create app from https://dev.twitter.com/apps

On Create New App page

Name: Enter some unique name for your APP (example: Helpdesk App)

Description: This will be displayed in Authorization page.

Website: The website URL will be mentioned here.

Callback URL: The client portal URL should be mentioned here.

Once you have created App Click on button Create My Access Token

Step 2] The New App that you have created will have Access Level Read Only >> Click on Settings Tab on your App

There set Application Type >> Access = Read, Write and Direct Messages

Step 3] Click on OAuth Tab on your App and you will find Consumer key, Consumer secret, Access token and Access token secret fields .

Step 4] Log-in to Vision Helpdesk Manage Portal,

Settings >> Single login >> Twitter

Domain:

Domain for which the single login settings are to be done is to be selected from the drop down.

Consumer key:

Consumer key that one gets after creating the twitter app is to be entered here.

Consumer secret:

Consumer secret that one gets after entering the twitter app is to be entered here.

Callback URL:

The URL where it is to be redirected needs to be mentioned here. It should be the client portal URL and should contain ‘/’ at the end.

Status:

The status can be either enabled or disabled from here.

The changes can be saved by the Save option and can be deleted by the Delete option.

Now for the client portal area for the clients there will be twitter icon and client will be able to login to the client portal using twitter credentials.